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delete your account

You can delete your Versiah account here, whether you use it on the web, iPhone or Android. You don’t need the app installed.

what we delete

  • Your name, email address, photo, bio and sign-in link, straight away. You can’t sign back in to this account.
  • Your optional details and onboarding answers, like your interests, relationship status and birthday, straight away.
  • The devices we send notifications to, straight away.
  • Your conversations, notes and saved passages. They are hidden at once, erased within 30 days, and gone from backups within a further 30 days.
  • Analytics about you, which are deleted or de-identified.

what the law makes us keep

  • Purchases, receipts and payment records, for seven years, because tax and accounting law requires it. They are kept without your name or profile.
  • Ministry Partner verification and payout records, for as long as the law requires, usually five to seven years.
  • Messages you sent in fellowship rooms stay while the room exists, shown as from a former member. Delete any you want gone first.
  • Support messages, for up to three years.
every detail is in our privacy policy

subscribed through the App Store or Google Play?

Deleting your account doesn’t cancel a subscription you bought in the App Store or Google Play, and we can’t cancel it for you. Cancel it in the store first, so you aren’t charged again.

sign in to continue

Sign in with the account you want to delete, and we’ll bring you back here.

sign in

Can’t sign in? Write to [email protected] from the address on your account and we’ll delete it for you.